About Network members

Women’s Room

Maksimirska cesta 51a, 10 000 Zagreb

Phone: +3851 6119-174

E-mail: zenska.soba@zenskasoba.hr

Web: www.zenskasoba.hr

FB: https://www.facebook.com/zenska.soba/ 

Instagram: https://www.instagram.com/zenska.soba/ 

The Women’s Room is a feminist, non-profit, civil society organization established in 2002 with the aim of prevention and combating sexual violence, providing direct support and assistance to persons who survived sexual violence as well as promotion and protection of sexual rights. The Women’s Room is the Network of Support and Cooperation for Victims and Witness of Criminal Offences coordinator. 

Within the scope of the Women’s Room, the Center for Victims of Sexual Violence provides direct assistance and support to persons (adults and young people from 15 to 18 years) who have survived any form of sexual violence. The Center is the only referral center for survivors of sexual violence in Republic of Croatia and it continues to expand its services and improve the quality of work. The team of the Center is specialized to work with survivors of sexual violence, but we provide the assistance and support to all persons who contact us either by coming into the premises of the Center, by phone (+38516119174), by e-mail (savjetovaliste@zenskasoba.hr) or by Facebook page  (https://www.facebook.com/zenska.soba/). All services are free of charge!

The Center provides following services:

  • Support in reporting sexual violence 
  • Counseling: legal, psychological, informing on available services in health sector;
  • Psychotherapy aiming to work through traumatic experience;
  • Preparation for a court procedure;
  • Accompaniment of survivors by staff in the role of confidential persons to all relevant institutions during court procedure (accompaniment to the police, hospital, state prosecution office, court, social welfare centers) by staff in the role of confidential person; 
  • Informing and counseling persons who are close ones to survivors;
  • Drafting and printing different educational and informative materials for survivors of sexual violence.




Slavonski Brod Office

Juraja Dobrile 34, 35 000 Slavonski Brod

Tel: +38535 / 448 – 533

E-mail: info@ipc.com.hr

Working hours: every working day 08:00 AM – 16:00 PM

Web: www.ipcentar.hr



Nova Gradiška Office

Matije Antuna Relkovića 3, 35 400 Nova Gradiška

Phone: +38599 / 2850 – 013

E-mail: info@ipc.com.hr

Working hours: every working day 08:00 – 12:00 AM

Web: www.ipcentar.hr


Sisak Office

Frane Lovrića 11, 44000 Sisak

Phone: +38599 / 385 – 4423

E-mail: info@ipc.com.hr

Working hours: every working day 08:00 AM – 16:00 PM

Web: www.ipcentar.hr


Facebook: https://www.facebook.com/IPC.InformativnoPravniCentar

Information Legal Center is established in 2002 and since they have been operating in Brod-Posavina County and the wider region, as a civil society organization dedicated to improving the protection of human and civil rights of all vulnerable groups through providing free legal aid, collecting information related to monitoring of protection, violations and realization of basic human and civil rights, monitoring of legal regulation. Oranization is continuously working on establishing and improving cooperation with government bodies specialized in ensuring equality of citizens, combating discrimination, supporting and protecting victims and witnesses of criminal offenses and misdemeanors of domestic violence, systematic work on combating statelessness and legal inclusion, and integration of the Roma national minority into Croatian society.


Trg fra Bonifacija Gerbera 16, 33 000 Virovitica

Phone: +38533 / 721 – 500

Working hours: every working day 08:00 AM – 16:00 PM

E-mail: sos@sosvt.hr

Web: www.sosvt.hr

Facebook: https://www.facebook.com/SOSVirovitica/


S.O.S. – counseling, empowerment, co-operation is a civil society organization founded in 2002 with the aim of promoting and protecting human rights with an emphasis on women’s human rights, establishing gender equality, preventing all forms of violence in society, providing support to women victims of violence and marginalized group of persons and encouraging volunteering and active citizenship. We achieve our goals through the S.O.S. phone services, direct legal, psychological and psychosocial counseling. Furthermore, we hold trainings for various target groups of citizens and institutions, implement campaigns with aim of sensitizing general public and we are continuously working on networking and establishing cross-sectoral cooperation.


Domagojeva 12, 22 300 Knin

Phone: +38522 / 662 – 554

Mobile phone: +38591 / 2015 – 125

E-mail: zvonimir@zvonimir.hr

Working hours: every working day 08:00 AM – 16:00 PM

Web: www.zvonimir.hr


Zadar Office

Špire Brusine 9, 23 000 Zadar

Mobile phone: +38595 / 3942 – 331

E-mail: zadar@zvonimir.hr

Working hours: every working day 08:00 AM – 16:00 PM

Web: www.zvonimir.hr


Facebook: https://www.facebook.com/udruga.zvonimir


Assosication “ZvoniMir” is a civil society organization established in 2002. The headquarters of the association is in Knin with additional offices in Drniš and Kistanje, and they operate in the Šibenik-Knin and surrounding counties – Zadar, Lika-Senj and Split-Dalmatia. Activities of organization are aimed at providing and developing social services, protecting and respecting human rights, developing and promoting civil society and volunteering. Mission is to improve the lives of all citizens, especially those who are at a disadvantage, by providing help to every individual who needs it. Organization includes various marginalized individuals and groups in our work – the elderly, victims of domestic violence, victims and witnesses of crime, disenfranchised consumers, children and youth, the unemployed, volunteers, civil society organizations.  Organization provides administrative assistance, information on rights, escort to court and other institutions, emotional and psychological support, and through the Iskra Volunteer Center they organize volunteer activities, trainings and workshops in an effort to popularize volunteering in the community. They cooperate with civil society organizations, institutions, local and regional (self) government units and ministries that recognize and support their work.


Ulica Vladka Mačeka 6, II. kat, 47 000 Karlovac

Phone: +38547 / 600 – 392 

E-mail: podrska.korak@gmail.com

Working hours: every working day 08:00 AM – 16:00 PM

Web: www.grupakorak.hr



Ulica dr. Ante Starčevića 20, 53 000 Gospić

Tel: +38591 /6120 – 953

E-mail: podrska.korak@gmail.com

Working hours: every working day 08:00 – 12:00 AM

Web: www.grupakorak.hr


Facebook: https://www.facebook.com/%C5%BDenska-grupa-Karlovac-Korak-Odjel-za-razvoj-i-projekte-424035217724231

The Women’s Group Karlovac “STEP” was founded in 1998 with the aim of protecting human rights, especially women’s and children’s rights, protecting the family and protection from violence. Organization sees itself as a stable, independent and autonomous partner of state institutions in the field of human rights, protection of women and children from violence and in achievement of gender equality and equal opportunities for women and men. Organizations provides the services free of charge:

  • help and support via SOS telephone available 0-24h (+38547 655 925)
  • accommodation in the Shelter for women and children, victims of domestic violence, along with the psychological counseling, legal counseling, legal representation, economic empowerment and follow-up and support after leaving the Shelter
  • emotional and practical support, technical and practical information and information on rights, legal and psychological counseling, court escorts, police, state attorney’s office, social welfare and other institutions for victims and witnesses of all criminal offenses and misdemeanors of domestic violence (adult women and men) 
  • psychosocial counseling with adult perpetrators of domestic violence
  • psychosocial treatment with juvenile offenders
  • working with vulnerable groups, including the long-term unemployed women, to raise their level of employability in order to be more competitive in the labor market
  • implementation of prevention programs aimed at combating gender-based violence and violence in general, increasing parental competencies and emotional literacy of children.


Frana Supila 8, 20 000 Dubrovnik

Phone: +38520 / 311 – 625


Working hours: every working day 08:00 AM – 16:00 PM

Web: www.desa-dubrovnik.hr

Facebook: https://www.facebook.com/desa.dubrovnik

Facebook Support to victims and witnesses in Dubrovnik-Neretva County: https://www.facebook.com/zipdubrovnik 


DEŠA – DUBROVNIK, Regional center for community building and civil society development is a civil society organization that has been operating in Dubrovnik since the beginning of the Homeland War in 1991, and was formally founded and registered in 1993. Its goal was to help women victims of war and their families, to help them cope with the difficulties in which they lived. DEŠA is working on sustainable social, economic, cultural and environmental empowerment and community building. DEŠA actively responds to the needs of citizens, and in particular provides support to socially vulnerable groups that it includes in the social life of the local community. DEŠA strengthens social capital, especially the role of women and youth as bearers of positive changes in society. DEŠA’s mission is realized through information, awareness, lifelong learning and education, counseling, volunteering and direct work in the community. Since 2015, DEŠA has been continuously investing in strengthening human resources and building a team of professionals who are providing support to victims and witnesses of crimes and misdemeanors of domestic violence. In the Dubrovnik-Neretva County, DEŠA  continuously advocates for the exercise of rights and the improvement of the social position and status of victims and witnesses through the provision of free legal and psychological assistance and support.




Graberje 33/II, 42 000 Varaždin

Mobile phone: +38595 / 1160 – 066

E-mail:  varazdin@pzs.hr

Working hours: every working day 08:00 AM – 16:00 PM

Web: https://pzs.hr/



Ljudevita Gaja 12, 32000 Vukovar

Tel: +385 32 / 639 – 333

E-mail: vukovar@pzs.hr 

Working hours: every working day 08:00 AM – 16:00 PM

Web: https://pzs.hr/



Hrvatske Republike 43/I, 31000 Osijek

Tel: +385 31 / 779 – 419

E-mail: osijek@pzs.hr 

Working hours: every working day 08:00 AM – 16:00 PM

Web: https://pzs.hr/


Facebook: facebook.com/zrtveisvjedoci/    

Youtube: https://www.youtube.com/channel/UCPeuqoh1Q9D6A61xLLIJTVg             

Instagram: https://www.instagram.com/npc_116006/


Victim and witness support service was founded in 2006 in Vukovar, Croatia. The goal of establishing, as well as the work of organization, is aimed at exercising the rights and improving the social position and status of victims and witnesses by providing support aimed at reducing trauma and discomfort in testifying. Activities of the Victim and Witness Support Service are also targeted towards advocating for the improvement of legislative and institutional practices regarding victims and witnesses in Croatia. The Victim and Witness Support Service works through five offices at four different locations – National Call Center for Victims of Crime which is located in Zagreb, offices in Varaždin, Osijek and Vukovar and the Advisory Center for Victims of Domestic Abuse in Varaždin. The purpose of Victim and Witness Support Service is to improve position of victims and witnesses and to improve existing system of support. They provide emotional and practical support to victims and witnesses, during and after court proceedings, and regardless of whether the criminal offence was reported. The goals and activities are: support to all victims and witnesses in need; providing free legal aid; providing psychosocial services and psychological counseling; promoting the rights of victims and witnesses and pointing out their needs and problems; advocating for improving the legal and social position of victims and witnesses; educations in the social-humanistic field; implementation and analysis of research; educating the public about the needs of victims and witnesses; working with young people to improve the victim and witness support system; working with volunteers to directly support victims and witnesses; training of volunteers and members; organization of seminars, lectures and other professional gatherings.


I.Z.Dijankovečkog 18, 48260 Križevci

SOS phone.: +38548 711 077

Counselling phone: +38548 271 335

E-mail: info@udruga-hera.info

Working hours: every working day 08:00 AM – 16:00 PM

Web: https://udruga-hera.info/

Facebook: https://www.facebook.com/HERAKrizevci


“HERA“ Krizevci – for the protection and promotion of human rights is a non-profit, non-governmental organization founded in 2002 with the aim of sensitizing and educating the public on domestic violence, combating domestic violence, humanitarian work, development and encouraging women’s creativity and health prevention and raising awareness of current issues, all with the aim of protecting and promoting human rights, especially women and children’s rights. The purpose of establishment is to empower, encourage, sensitize, advocate, lobby and educate citizens to protect and respect human rights, support the values of non-violence, the right to equal treatment, public action to improve the position of marginalized groups and individuals, prevent discrimination and all forms of violence, social inclusion, improving the quality of life, and networking at all levels, using education, counseling, public work, lobbying, advocacy. Values and principles: respect of all human rights; the right to a healthy social environment; combating all forms of discrimination; combating violence; Informing, cooperation and responsibility of the whole society; cooperation with all institutions; public appearances; promotion of democratic institutions. Services: – Helpline for women victims of violence – Providing direct psychosocial support to victims of violence (psychologist, lawyer and social worker directly and indirectly providing assistance to victims of violence) – Support for adolescent mothers – Work with youth on prevention of TDV – Education and Publishing


Braće Radića 13, 34 550 Pakrac

Phone: +38534 / 411 – 780

Mobile phone: +38598 / 1617 – 623 


Working hours: every working day 08:00 AM – 16:00 PM

Web: www.delfin-pakrac.com

Facebook: https://www.facebook.com/delfinzamir 


Center for Support and Development of Civil Society “DOLPHIN” Pakrac was founded in 2002 with the aim of promoting and protecting human rights, promoting and supporting the values of non-violence, social justice, equality, acceptance of differences and diversity. In addition, DOLPHIN has been actively working to strengthen the civil sector and cross-sectoral cooperation, and is working locally and regionally to strengthen democratization and the rule of law. DOLPHIN advocates social inclusion, improving the quality of life, preserving natural and cultural heritage, and networking and cooperation DOLPHIN is recognized as a respectable subject of civil society, strengthening the democratization of the community at the local and regional level. DOLPHIN  is a member of: the Mobile Team of Požega-Slavonia County, the Local Partnership for Employment, the County Team for the Prevention of Violence against Women and Domestic Violence, RECOM, PETRA Network, Network of Support and Cooperation for Victims and Witnesses of Criminal Offenses, Women’s Network Croatia. ž Since establishment, DOLPHIN has SOS PHONE +38534411780, and since 2019 we have a registered Counseling Center for Victims of Domestic Violence.  Members, volunteers and expert associates are included in implementation of activities and DOLPHIN  cooperates with other civil society organizations (in Croatia and internationally) and institutions.


Partizanska 2d, 52 440 Poreč

Mobile phone: +35895 / 3500 – 733

E-mail: podrskacgi@gmail.com

Working hours: every working day 08:00 AM – 16:00 PM


Facebook pages:




Center for Civic Initiatives Poreč is a human rights, feminist, peaceful and non-profit civil society organization that, respecting the principles of freedom and equality since 1992, protects and promotes human rights and active citizenship, provides direct protection, publicly advocates and lobby representatives public authorities, raising and educating citizens and citizens, supporting the work and development of civil society organizations and civic initiatives that contribute to the general good and the strengthening of civil society.   Organization promotes and developes specific women human rights, provides direct support in exercising the right to difference, life without violence and the right to choose. They publicly advocate for women’s rights, work on strengthening institutional forms of support for women in exercising the right to full participation in all spheres of political, public and economic life in the community. They provide primary free legal aid and support to victims and witnesses of crimes, inform them of their legal rights and provide emotional support throughout the proceedings.


Matije Gupca 53, 49 210 Zabok 

Phone: 38549 / 492 – 688

E-mail: zrtveisvjedoci@cesi.hr

Working hours: every working day 08:00 AM – 16:00 PM


Facebook pages:





SOS Telephone and Counseling for Women Victims of Violence in Krapina-Zagorje County was launched in 2012 with the aim of combating gender-based violence in Krapina-Zagorje County by providing direct psychological and legal assistance to women victims of violence and sensitizing citizens about gender-based violence. Line +38549 / 639-281 is available on Tuesdays and Thursdays from 12:00 to 18:00, line +38591 / 639-2810 on Mondays, Wednesdays and Fridays from 8 am to 15 pm. They are also available via e-mail sos@cesi.hr and Facebook page Within the program of the Network of Support and Co-operation for Victims and Witnesses of Criminal Offenses, they are providing following services: assistance and support to victims and witnesses of criminal offenses and misdemeanors in Krapina-Zagorje County through counseling, provision of support by accompaniment to the court and other institution, and through other forms of services. Line +38549 / 492 688 is available every working day from 8 am to 4 pm. We are also available via email: zrtveisvjedoci@cesi.hr. Other information can also be found on Facebook page Support to Victims and Witnesses of Krapina-Zagorje County.